Social Engineering

From Encyclopedia of Cybersecurity

Social Engineering

Social Engineering is a technique used by cybercriminals to manipulate individuals into divulging confidential information, performing actions, or giving access to systems or physical locations. Unlike traditional hacking methods that rely on exploiting technical vulnerabilities, social engineering exploits human psychology and behavior to deceive victims.

Operation

Social engineering attacks typically involve the following steps:

  • Research: The attacker gathers information about the target, such as their role, interests, and social connections.
  • Preparation: The attacker creates a convincing pretext, such as posing as a trusted individual or using a plausible story to deceive the victim.
  • Manipulation: The attacker uses psychological tactics, such as authority, urgency, or scarcity, to persuade the victim to comply with their request.
  • Exploitation: The attacker gains access to confidential information, systems, or physical locations by exploiting the victim's trust or naivety.

Techniques

Some common social engineering techniques include:

  • Phishing: Sending emails or messages that appear to be from a legitimate source to trick victims into providing personal information or clicking on malicious links.
  • Pretexting: Creating a fabricated scenario to gain the victim's trust and extract sensitive information or access.
  • Baiting: Offering something enticing, such as a free download or prize, to lure victims into disclosing information or performing actions.
  • Tailgating: Physically following an authorized person into a restricted area by exploiting their trust or distracting them.

Mitigation

To mitigate social engineering attacks, individuals and organizations can take several precautions, including:

  • Security Awareness Training: Educating employees about common social engineering techniques and how to recognize and respond to them.
  • Strict Access Controls: Implementing strict access controls and verifying the identity of individuals before granting access to sensitive information or areas.
  • Multi-Factor Authentication: Using multi-factor authentication to add an extra layer of security to sensitive systems and accounts.
  • Regular Security Audits: Conducting regular security audits to identify and address vulnerabilities that could be exploited by social engineering attacks.

Conclusion

Social Engineering is a technique used by cybercriminals to manipulate individuals into divulging confidential information or performing actions that compromise security. By raising awareness, implementing security measures, and verifying the identity of individuals, organizations can protect themselves against social engineering attacks.